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We understand that each Blanka Jewelry piece is unique. As a small independent brand, we, unfortunately, cannot accommodate returns, exchanges, or refunds. However, in the unlikely event that your items are found to be defective, we're delighted to extend store credit for your future purchases.Please ensure any claims regarding defective items are submitted immediately and within 7 days of receiving the goods. For more details, reach out to us at designbyblanka@gmail.com

For our international shipments, we rely on EMS Express. Your order is expected to arrive within 5-14 business days, but please be aware that transit delays or customs held at your local office may extend the delivery time. It's important to note that shipping times are calculated from the fulfillment date, not the order placement date. You will receive an email notification when your order is shipped.  Please note that we cannot guarantee delivery dates. We are not responsible for packages that are lost or damaged in transit. You may be responsible for import duties and taxes on your international order.If it has been more than 14 days and your order hasn't arrived, kindly get in touch with us at designbyblanka@gmail.com to review the status.

Once your order is on its way, a tracking number will be promptly provided.